We require all names on tickets, matching your ID. Security will be checking this on the day. We no longer offer the option of simply processing a ‘name change’, this is a measure we have introduced to reduce ticket scalping and ensure punters are not scammed when buying second-hand tickets.

If someone has purchased a second-hand ticket from you ‘offline’ (through Facebook or selling to a friend etc) you will be required to transfer the ticket using the Tixel facility as per the instructions below. Or alternatively, if you have purchased a ticket for a friend and the ticket is in your name, you will need to use these steps below in order to change the name.

Using Tixel, sell your ticket privately to your intended purchaser (the person whose details need to be on the ticket). To do so, please login to Tixel with the same details that you used to purchase the ticket — firstly, ensure the email address you are using is the email linked to your ticket/s. Follow the prompts to upload your ticket/s, and before the final confirmation select the option ‘private listing’ to ensure your ticket/s is not released to the public for sale. You are then able to share this link to your intended purchaser, allowing you to transfer the ticket from one Eventbrite account to another.