A site map will be provided closer to the event, which includes accessibility features. Wildlands strives towards inclusivity and ensuring our events are accessible for all!
Arena Joondalup consists of a combination of grassed ovals, concrete footpaths, car park asphalt and garden beds. While there are flat access routes throughout, in some areas near the car parking spaces there are kerbs. There may be some surfaces which are uneven or sloping and there may be loose gravel in some areas, which may be challenging to navigate - particularly in bad weather.
Arrival
There will be a dedicated drop off point on arrival - please direct your driver to this point! On arrival, there will also be an accessible entry lane located closest to the Box Office. Drop off point will be updated soon.
How do I tell the Wildlands team that I have accessibility requirements?
You can let us know that you have accessibility requirements during the process of purchasing your tickets.
- Select your desired ticket
- Fill in your details
- Scroll down to the ‘Questions’ section, underneath your attendee details.
- Enter your accessibility requirements in the text box provided.
- Proceed to checkout
What do I do if I’m overwhelmed at Wildlands?
If the day ever becomes too much and you need some time out, we will have a Low Sensory Space available at all shows, the position within the event will be shown on our site map once released. You can also head to the Info Booth, Medical or Crowd Care Tent.
At each of these locations will be a quiet, chill-out space, and some friendly team members if you need someone to chat to.
Will there be Auslan Interpreters for this event?
Auslan interpreters will be present at the main stage for the majority of the day.
Will there be a viewing platform at WIldlands?
We are excited to share that we will have an accessible viewing platform at the Sahara and Summit stages!
Please note, this platform is strictly reserved for those with accessibility requirements; space on this platform is limited and can not be reserved ahead of time.
Are there accessible toilets at Wildlands?
Accessible toilets will also be available at the venue! Please make note of these locations and ask event staff for assistance when you first arrive.
It can get crowded later in the day and we want to ensure you can access these facilities. Please note their locations on the site map once released
Can I bring my companion/carer to this event?
Yes, if you have a Companion Card, your carer is eligible for a complimentary Companion Card Holder Ticket, so they can accompany you at Wildlands.
You can redeem your Companion Card ticket online.
- Buy your paid ticket to the event through Moshtix as usual
- Once your order is confirmed, go into your Moshtix account, under Manage My Tickets and select 'Get Help With This Order'
- On the help form, follow the prompts for accessibility and companion card.
- On the Help form, select 'I'd like help with my order' as the category, and for the Topic, select 'I need help with accessibility or a companion card'. For the subtopic, select 'I need help booking with a companion card'
- In the message section, please provide your Companion Card number and Expiry.
- Once verified, Moshtix will issue a complimentary Companion Card ticket to match the paid ticket to the email used for your original purchase.
This is applicable for both GA and VIP options; however, VIP companions will not receive any physical inclusions.
What if I have a hidden disability?
The Hidden Disability Sunflower is a way to share with our team and others attendees that you have a hidden disability. We will be providing Hidden Disability Sunflower Lanyards from the Box Office at the entrance of the festival, available for anyone who would like to wear one throughout the day – you won’t need to disclose your disability in order to receive one.
Please keep an eye out for the sunflower signage displayed in appropriate areas such as entry lanes, bar queues and viewing platforms.
By wearing a Sunflower lanyard, you’re letting our team know that you might need extra help, understanding, or just some more time.
How far is public transport or accessible pick up / drop off from the event entry?
Due to the size of our Wildlands festival site, there are extended road closures to allow patrons to safely make their way from transport to the gates. We will provide a map closer to the event, so you can be prepared with the distances you may need to travel between these locations.
Where possible, we aim to create a safe accessible drop off and pick up location. Please note this location on the site map once released.
What if I have lighting sensitivities?
This event contains flashing and strobe lights at sporadic times throughout the day. Please note that lighting levels can also vary across the site, some areas may be darker or dimly lit, especially in the evening or near certain stages and installations, we recommend getting in touch with our team beforehand so we can help make your experience as smooth and comfortable as possible.
Can I bring my assistance animal?
Yes, assistance animals are welcome at Wildlands. Please be aware that Wildlands is a large site where dogs would experience high noise levels, dense crowds, pyrotechnics and the event environment can be unpredictable at times.
We ask that attendees fully consider these points and think about the welfare of their dog and whether they can handle this environment.
If you’re planning to attend with an assistance animal, we recommend getting in touch with our team beforehand so we can help make your experience as smooth and comfortable as possible.
What can I do to find out more about accessibility at Wildlands? Wildlands has put provisions in place to best accommodate people with accessibility requirements. For more information regarding accessibility at the event, please reach out to us at
accessibility@untitledgroup.com.au.
