FREQUENTLY
ASKED QUESTIONS

HOW MANY TICKETS CAN I PURCHASE AT ONE TIME?

You will be able to purchase up to 10 tickets per transaction.

HOW DOES TICKET RESERVATION WORK?

Ticket Reservation allows you to skip the stress of the presale queue, and lock in your ticket for a guaranteed price, until allocation is exhausted. Ticket Reservation requires you to enter your debit or credit card details at the time of making the request. A hold will be placed on your card for the amount of your order, until they are processed at a later date. While we have a large allocation set aside for Ticket Reservation, we cannot guarantee 100% that everyone will be successful, if demand exceeds the available allocation.

You will be notified ahead of time if you are unsuccessful in reserving your ticket.

All patrons who are unsuccessful in the Ticket Reservation, will automatically receive access to the Main Presale, however we recommend being ready to purchase as soon as the Main Presale commences.

For more information on Ticket Reservation, head to Moshtix here.
Ticket Reservation closes Monday August 25 at 9:00AM AEST

DO YOU ACCEPT COMPANION CARDS?

Yes, if you have a Companion Card, your carer is eligible for a complimentary Companion Card Holder Ticket, so they can accompany you at Wildlands.

You can redeem your Companion Card ticket online. More information will be shared once ticket information becomes available.

DO YOU OFFER COMPLIMENTARY BIRTHDAY TICKETS?

Unfortunately we do not offer complimentary birthday tickets, but we can’t wait to celebrate with you at Wildlands!

IS ENTRY INCLUDED WITH MY VIP TICKET?

VIP tickets are a ticket add-on. You will need to purchase a General Admission ticket alongside your VIP ticket.

IS WILDLANDS BRISBANE ALL AGES?

No, Wildlands Brisbane is an 18+ event. Those under 18 on event day will not be permitted entry, even if accompanied by a legal guardian.

IS THERE CLOAKING AVAILABLE?

There will be storage available for both GA and VIP patrons! Locations and further information will be available closer to the event.

DO YOU OFFER COMPLIMENTARY TICKETS 
TO FIRST NATIONS PEOPLE?

To honour the deep connection to Country and thank First Nations communities for their ongoing care of the land, the Mobtix initiative at Wildlands offers complimentary or discounted tickets to Aboriginal and/or Torres Strait Islander peoples, allocated based on community connection/s.

To apply, email hello@wildlandsfestival.com.au with your full name and the community/communities you identify with; our social impact team will be in touch with next steps.

IS THERE PHONE CHARGING AVAILABLE?

There will be paid charging stations available with Ezycharge for GA patrons, and complimentary charging stations in VIP. Locations will be dropped closer to the event.

WILL THE EVENT GO AHEAD IN BAD WEATHER?

In the event of extreme weather conditions, we will monitor these closely with our patrons’ safety as the first priority. If there are changes to the festival due to extreme weather, we will communicate with you as soon as possible.

Information during the event will be available through multiple avenues, such as social media posts and stage screens. 

WHAT IS AN ACCEPTABLE FORM OF ID?

Wildlands will only accept valid forms of identification under Queensland law. These include:
  • A photo ID card (like a Proof of Age or Australia Post Keypass)
  • An Australian driver licence or learner permit
  • A foreign driver licence
  • A passport